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Making the Transition to Management

Build the essential skills needed to thrive as a new manager with this basic training. Develop the confidence and knowledge to effectively plan, organize, motivate, and communicate so you can make a successful transition into your new role. Become the great boss you aspire to be through this course.

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  • 21 and older
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  • 1170 Peachtree St, Atlanta, GA
  • 15 hours over 2 sessions

Express Checkout – $2,745

Mon. May 3, 2027, 9am ET (2 sessions)


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  • Mon, May 03 at 9:00am - 4:30pm
  • Tue, May 04 at 9:00am - 4:30pm
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Class Description

Description

Begin your management career with confidence through this foundational two-day program designed specifically for newly appointed and prospective managers with minimal management experience.

Transitioning from individual contributor to manager presents unique challenges. Your former colleagues are now your team members. Do you understand the mindset shift required, the need to delegate and empower others, how to articulate priorities clearly, and the method for establishing mutual goals that drive productivity increases?

This practical management training provides essential tools and frameworks to support your successful transition into your new position. In two intensive days, you will acquire the fundamental management competencies, building the confidence and skills you need to effectively plan workflow, organize resources, coach team members, motivate staff, delegate responsibilities, and communicate strategic direction as a capable new manager.

How You Will Benefit:

  • Understand your expanded managerial responsibilities and navigate a smooth, effective transition
  • Build credibility and establish professional working relationships
  • Develop collaborative relationships with peers in the management team
  • Gain proficiency in core management competencies: coaching, communication, motivation, delegation, and performance assessment
  • Strengthen your listening and constructive feedback capabilities
  • Establish yourself as an effective contributing member of your management team

What You Will Cover:

  • Embracing a management perspective and identity
  • Understanding the expectations held by your manager, team members, peer managers, and customers
  • Developing knowledge of your business context, yourself as a leader, and your team members
  • Establishing positive working relationships
  • Selecting communication strategies that adapt to different styles and situations
  • Using systematic approaches to plan and organize work assignments
  • Creating SMART goals and strategic initiatives
  • Exploring delegation approaches, knowledge, and necessary mindsets
  • Applying techniques for prioritization
  • Designing solutions to management challenges

Course Outline:

Learning Objectives

  • Define the Various Roles and Responsibilities Inherent in Management Positions
  • Identify Personal Behaviors and Styles and Those of Others
  • Apply Communication Skills to Develop Effective Working Relationships
  • Plan and Organize Work to Support Organizational Needs and Available Resources

Adopting a Management Mindset

  • Recognize Challenges and Opportunities for New Managers
  • Understand Expectations of Your Manager, Team Members, Peers, and Customers
  • Clarify Manager Roles and Responsibilities
  • Evaluate Your Confidence in Essential Management Competencies
  • Identify Strategies to Manage Your Relationship with Your Manager

Building Effective Relationships

  • Assess Your DiSC Style Profile
  • Understand the Styles of Your Team Members and Peers
  • Recognize How Different Styles Contribute and Create Challenges
  • Learn Foundation Communication Skills for Managers
  • Select Communication Approaches That Adapt to Different Styles and Situations

Getting Work Done Through Others

  • Apply Structured Methods to Plan and Organize Work
  • Understand Management Expectations for Work Assignments
  • Apply Methods to Establish Work Priorities
  • Develop Solutions to Common Management Challenges

Refund Policy

For Classroom, Live Online, Express Skills Courses and Webinar programs, you may transfer to a future session, send someone to take your place, or cancel for a 5% fee up to 23 days prior to your program.

If you provide AMA with less than 23 days’ notice, or fail to attend, you will be liable for the entire program fee.

Programs included in AMA On Demand offerings are not eligible for substitution, transfer, cancellation, return, or refund. We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can.

Please email us at [email protected]

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.

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American Management Association

The American Management Association (AMA) is a global leader in talent development, offering a wide range of educational services to individuals and organizations. With a history dating back to 1923, AMA is a trusted partner for professional development, serving clients worldwide including 90% of the Fortune 500.

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