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Leading with Emotional Intelligence

Tap into the impact of emotional intelligence and grow into a standout leader through this course. Build the ability to connect, inspire, and deliver results with resilience, forming meaningful relationships and opening doors to new opportunities. Take your leadership effectiveness further and motivate your workforce toward new levels of achievement.

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  • 21 and older
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  • 1170 Peachtree St, Atlanta, GA
  • 22 hours & 30 minutes over 3 sessions

Express Checkout – $3,195

Mon. May 3, 2027, 9am ET (3 sessions)


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Start Dates (1) $3,195/person

Show all 3 sessions
  • Mon, May 03 at 9:00am - 4:30pm
  • Tue, May 04 at 9:00am - 4:30pm
  • Wed, May 05 at 9:00am - 4:30pm
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Class Description

Description

What makes emotional intelligence so critical in today's workplace? The answer is simple: the foundation of every truly exceptional leader includes the capacity to build meaningful connections, accomplish ambitious objectives, motivate others, and demonstrate strength in the face of adversity. Now you have the opportunity to master the essential practices that emotionally intelligent leaders use every day and gain a competitive advantage that sets you apart. Emotional intelligence empowers you to forge and maintain distinctive opportunities while deepening the quality of your professional relationships.

This seminar uses an integrated method focused on key leadership competencies to help you build and strengthen this vital ability. You will have hands-on opportunities to practice and apply proven techniques for consistently leveraging emotional intelligence in your leadership role. Join this seminar to develop the skills you need to influence your organization's people and inspire them to achieve extraordinary results.

Who Should Attend:

Senior managers and leaders who need to create a healthy, productive workplace and organizational culture by enhancing their overall effectiveness through EI.

How Will You Benefit:

  • Lead powerfully with presence and impact
  • Gain valuable emotional insights and awareness to inspire and maintain productive relationships
  • Manage and adapt emotional behaviors that expand your sphere of credibility and influence
  • Utilize empathy to promote strong relationships
  • Apply collaborative, inclusive, and creative communication practices
  • Harness emotionally intelligent motivational skills to achieve team results

What You Will Cover:

  • Integrating EI and leadership competencies
  • Applying emotionally intelligent speaking and listening skills to leadership
  • Identifying the role of EI in 21st-century leaders
  • Achieving emotionally intelligent personal influence
  • Assessing your personal credibility quotient to authentically influence others
  • Applying empathy as a powerful influencing strategy when coaching
  • Creating an emotionally intelligent inspiration plan
  • Encouraging emotionally intelligent collaboration practices
  • Managing change and resistance with EI
  • Identifying communication skills leaders can use to move past colleagues' resistance
  • Attaining healthy conflict with EI
  • Identifying emotionally intelligent leadership communication strategies
  • Using emotionally intelligent mindfulness practices when team members experience stress
  • Synthesizing emotionally intelligent competencies to address complex leadership challenges and opportunities

LEARNING OBJECTIVES

  • Recognize and Consciously Use Emotional Data to Create and Maintain Productive Workplace Relationships and Team Environments
  • Manage and Adapt Emotional Behaviors That Impact Leading in a Variety of Work-Based Situations
  • Integrate Empathy to Promote Strong Relationships
  • Apply Collaborative, Inclusive, and Creative Communication Practices
  • Gain Emotional Insights to Understand and Implement Change with Others
  • Implement Emotionally Intelligent Motivation Skills to Achieve Team Results

LESSON ONE

Integrating Emotional Intelligence and Leadership Competencies

  • Recognize the Impact Your Emotionally Intelligent Interpersonal Communication Skill Has on Your Colleagues
  • Apply Emotionally Intelligent Speaking and Listening Skills to Leading

LESSON TWO

Achieving Emotionally Intelligent Influence and Inspiration

  • Assess Your Personal Credibility Quotient to Authentically Influence Others
  • Apply Empathy as a Powerful Influencing Strategy When Coaching
  • Analyze Resistance Through the Lens of Emotional Intelligence to Identify Alternative Influencing Approaches
  • Categorize Your Present Strengths and Liabilities When Seeking to Inspire Others
  • Apply Skills to Inspire Using Emotionally Intelligent Leadership Stories

Encouraging Emotionally Intelligent Collaboration Practices

  • Share Effective Approaches for EI Collaboration
  • Allow Opportunities to Practice Effective Inquiry Techniques

LESSON THREE

Managing Change with Emotional Intelligence

  • Recognize How Emotions Affect Attitudes Toward Change
  • Identify Communication Skills to Help Colleagues Move Beyond Their Resistance to Change

Attaining Healthy Conflict with Emotional Intelligence

  • Recognize the Central Role of Relationship Development and Maintenance in Achieving Healthy Conflict
  • Apply Strategies for Cultural and Communication Awareness When Leading and Managing Healthy Conflict
  • Identify Emotionally Intelligent Leadership Communication Strategies to Create and Maintain Healthy Conflict

LESSON FOUR

Leading Emotionally Intelligent Teams

  • Analyze Team Social and Emotional Intelligence
  • Assess Stress Levels Within the Team
  • Utilize Mindfulness Practices When Whole Teams or Single Team Members Encounter Stress

Demonstrating Your Emotional Intelligence

  • Synthesize Emotionally Intelligent Competencies to Address Complex Leadership Challenges and Opportunities
  • Allow Opportunities to Practice Effective Inquiry Techniques

Refund Policy

For Classroom, Live Online, Express Skills Courses and Webinar programs, you may transfer to a future session, send someone to take your place, or cancel for a 5% fee up to 23 days prior to your program.

If you provide AMA with less than 23 days’ notice, or fail to attend, you will be liable for the entire program fee.

Programs included in AMA On Demand offerings are not eligible for substitution, transfer, cancellation, return, or refund. We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can.

Please email us at [email protected]

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.

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American Management Association

The American Management Association (AMA) is a global leader in talent development, offering a wide range of educational services to individuals and organizations. With a history dating back to 1923, AMA is a trusted partner for professional development, serving clients worldwide including 90% of the Fortune 500.

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