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Delivering Effective Feedback

  • All levels
  • Small class sizes
  • 21 and older
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  • 314 Buckhead Ave NE, Atlanta, GA
  • 8 hours

Start Dates (0) $1,100/person

No upcoming dates are currently available.

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Class Description

Description

Delivering feedback is one of the hardest communication situations to master. Managers don’t like giving it, and employees worry about receiving it. But it takes feedback to help someone improve skills or move beyond a behavior or impression that may be limiting them.

These conversations can be uncomfortable to lead and while it can be tempting to turn them into a step-by-step review of project work, feedback is rarely effective until a manager can shift to a mindset of guiding a development conversation rather than just reciting feedback.


TRAINING OVERVIEW: SW&A’s Delivering Effective Feedback is a one-day or virtual program that introduces and coaches delivering feedback and getting results from employees. 

This workshop applies the fundamentals of good communication skills to delivering feedback and coaching individuals to move from feedback to results with an employee. Through role-plays and discussion, we’ll explore non-verbal cues, handling resistance and distinguishing between skill gaps and behavior issues.

Key Components:

  • Balancing Perspectives
  • Developing a Framework for Effective Change
  • Organizing Difficult Conversations
  • Reading Non-Verbal Cues
  • Establishing the Right Feedback Cadence


Refund Policy

SW&A requires a minimum of 5 business days’ notice to cancel or transfer a registration. 

Participants who do not give notice will forfeit the entire program fee.

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Sally Williamson & Associates

SW&A is a boutique training and development firm that offers tailored and modified training programs to clients. With a team of executive coaches and training professionals, they focus on understanding individual and group goals to inspire compelling communication and impactful results.

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