Discover Classes. Earn 10% Rewards.

Making the Transition from Staff Member to Supervisor

Equip yourself with the skills to move from staff member to supervisor in this high-impact seminar. Learn how to sidestep common pitfalls, manage people effectively, and build a personalized game plan for success. Develop the confidence and know-how to hit the ground running and bring your best self to the job.

  • All levels
  • 21 and older
  • Earn 10% Rewards
  • Price Lock

    Secure your booking now and we'll match any price drop within 48 hours across all booking platforms, ensuring you never miss out on savings!

  • 205 N Michigan Ave , Chicago, IL
  • 15 hours over 2 sessions

Express Checkout – $2,645


Proceed to Checkout

No Booking Fees. Lowest Price Guaranteed. Earn 10% Rewards.

Give as a Gift

Start Dates (4) $2,645/person

Show all 2 sessions
  • Mon, Dec 07 at 9:00am - 4:30pm
  • Tue, Dec 08 at 9:00am - 4:30pm
20 left
Book
Show all 2 sessions
  • Thu, Jan 14 at 9:00am - 4:30pm
  • Fri, Jan 15 at 9:00am - 4:30pm
20 left
Book
Show all 2 sessions
  • Wed, Mar 31 at 9:00am - 4:30pm
  • Thu, Apr 01 at 9:00am - 4:30pm
20 left
Book
Show all 2 sessions
  • Thu, Jun 10 at 9:00am - 4:30pm
  • Fri, Jun 11 at 9:00am - 4:30pm
25 left
Book
Showing 1 – 4 of 4

Book a Private Group Event

Booking this class for a group? Find great private group events

Or see all Professional Group Events

Explore group events and team building activities ranging from cooking, art, escape rooms, trivia, and more.

Class Description

Description

Feel empowered to hit the ground running with the practical skills and strategies you'll learn in this intensive seminar. By the conclusion of this training, you'll be prepared to take on supervisory responsibilities with confidence and bring your best self to your leadership role, while adopting proven habits that accelerate your path to greater professional success.

This high-impact, two-day seminar guides newly promoted supervisors through the critical skills needed to manage people effectively. Our experienced faculty will help you avoid common mistakes made by new supervisors. You'll learn the essential principles of managing people, including how to deliver corrective feedback, provide effective coaching, resolve conflicts constructively, and delegate work strategically. Through expertly guided hands-on practice and role-playing exercises, you'll build confidence and gain practical know-how you can apply immediately. You'll also develop a personalized action plan outlining the specific steps to help you succeed in your new role and reap the rewards of effective supervision.

Who Should Attend:

  • Newly promoted supervisors with less than one year of experience in a supervisory position; established supervisors seeking to enhance their effectiveness through professional development training

What Will Be Covered:

  • Setting yourself up for success in your new supervisory role
  • Managing the transition and letting go of your previous position and identity
  • Meeting the expectations of key stakeholders, including your boss, direct reports, senior management, and former peers
  • Conducting a gap analysis to identify how to meet critical performance expectations
  • Understanding your behavioral style and leveraging it through the Personal Style (PSI) Assessment
  • Flexing your personal style and adapting your approach to build stronger working relationships
  • Setting meaningful performance goals to advance to the next level
  • Managing employee performance and training your team members effectively
  • Delivering supportive and corrective feedback that improves performance
  • Managing conflict and disagreement with greater skill and ease
  • Transforming conflicts into opportunities for positive organizational change
  • Using specific techniques to defuse tense situations
  • Mastering delegation skills and developing a delegation strategy
  • Managing your time effectively and protecting your priorities
  • Identifying high-impact action items for immediate implementation back in your workplace

How You Will Benefit:

  • Create a comprehensive new game plan for your personal and professional growth
  • Successfully transition from your former role and establish credibility with your team
  • Adjust your behavioral approach and style to gain a competitive advantage
  • Use proven feedback models to build successful coaching relationships
  • Control your emotions and think strategically when managing workplace conflicts
  • Be decisive and intentional in protecting your time and managing priorities

Refund Policy

For Classroom, Live Online, Express Skills Courses and Webinar programs, you may transfer to a future session, send someone to take your place, or cancel for a 5% fee up to 23 days prior to your program.

If you provide AMA with less than 23 days’ notice, or fail to attend, you will be liable for the entire program fee.

Programs included in AMA On Demand offerings are not eligible for substitution, transfer, cancellation, return, or refund. We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can.

Please email us at [email protected]

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.

Reviews of Classes at American Management Association (8)

Benefits of Booking Through CourseHorse

  • Booking is safe. When you book with us your details are protected by a secure connection.
  • Lowest price guaranteed. Classes on CourseHorse are never marked up.
  • This class will earn you 26450 points. Earn 10% back in reward points!

American Management Association

The American Management Association (AMA) is a global leader in talent development, offering a wide range of educational services to individuals and organizations. With a history dating back to 1923, AMA is a trusted partner for professional development, serving clients worldwide including 90% of the Fortune 500.

View school profile
American Management Association
Vetted by CourseHorse

A verified Chicago educator.

Loading...