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Golden Rules of Etiquette for Business Events

Build confidence in professional and social settings by learning essential business etiquette. Explore proper introductions, small talk, networking, dining, toasting, and graceful conversation exits. Gain practical guidance for navigating gatherings and following up appropriately.

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  • 21 and older
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Class Description

Description

Impress for Success at Social Gatherings

From holiday celebrations to conferences, team dinners and corporate retreats — work events give you a great opportunity to connect with coworkers and interact with power-players, but they can be disastrous to your career if you don’t mind your manners.

How confident are you in your ability to use the correct manners at such gatherings?

That is where this webinar comes in. For 90 minutes, you will learn how to present yourself to impress at conferences, meetings, networking events, cocktail parties and other social gatherings.

You’ll gain practical insight into what to do, how to do it and especially what to avoid.

You never know who you might meet. Having good business manners may make the difference between advancing your career and missing out on a valuable opportunity.


What You Will Learn:

The role of etiquette is to create an environment that allows everyone to feel comfortable. This webinar gives you specific approaches and advice covering:


  • RSVPs: the proper way to accept or decline an invitation
  • When to arrive, when to leave
  • How to introduce yourself and introduce others
  • Pointers on creating comfortable small talk
  • Handling difficult or controversial conversation subjects
  • Tips for exiting conversations gracefully
  • How to smoothly move from group to group
  • How to handle passed hors d'oeuvres
  • Dining advice for buffet or sit-down meals
  • Toasting etiquette: making and responding
  • How to follow up after the event

Business events are filled with career-building opportunities and, even worse, career-busting land mines. Join us and discover how to navigate them with success!


How You Will Benefit:

After completing this course, you will be able to:

  • Understand protocols for sending and accepting invitations, punctuality, and appropriate follow-ups
  • Navigate self-introductions, small talk and conversations
  • Apply dining and drinking manners during cocktail hours and meals

Note: Webinars are designed to provide a one-to-one learning experience for an individual and are not designed to be viewed in a group setting. Program access is available only via the MYAMA account of the registered attendee.


FAQs:

What does the webinar include?
All paid registrants will have a single-user license to access a recorded archive of the program for a full year allowing you to revisit the material to refresh your memory and reinforce your skills. You will also receive a pre-read document and the program slides.


When are course materials are available?
We will be sending you pre-work approximately one day before the program date via email. A slide deck will be available for download in the webinar before and during the course. Please register early to get these materials that will help guide your learning process!


Do I need to buy any special equipment?
Your PC should be equipped with a sound card and speakers or a headset. If not, you can dial into our conference bridge. The phone numbers will be displayed in the webinar before and during the program.


How far in advance do I need to register for my webinar?
The earlier you sign up the better. That way, you’ll have plenty of time to do any pre-work that your course might require.


I registered for a webinar. Why haven’t I heard from you?
After you register, we will email you to confirm your registration and provide you with additional information before your course. Occasionally, however, customers may not receive the emails because of their company’s email security settings, a spam blocker, or an incorrect email address. If you registered but didn’t get your confirmation email the day after registration or your log-in information one week before your session, please notify CourseHorse immediately. We will make sure you have everything you need before your course.


Refund Policy

For Classroom, Live Online, Express Skills Courses and Webinar programs, you may transfer to a future session, send someone to take your place, or cancel for a 5% fee up to 23 days prior to your program.

If you provide AMA with less than 23 days’ notice, or fail to attend, you will be liable for the entire program fee.

Programs included in AMA On Demand offerings are not eligible for substitution, transfer, cancellation, return, or refund. We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can.

Please email us at [email protected]

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.

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The American Management Association (AMA) is a global leader in talent development, offering a wide range of educational services to individuals and organizations. With a history dating back to 1923, AMA is a trusted partner for professional development, serving clients worldwide including 90% of the Fortune 500.

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