Coaching for Optimal Job Performance

Every employee has the potential to achieve higher performance levels, whether they are average performers or top talent. The foundation for unlocking this potential is a manager who excels at coaching: someone who can carefully observe, evaluate, and engage in ways that strengthen and optimize the effectiveness of each individual. This seminar is designed to help you develop these critical coaching skills and maximize the overall performance and potential of your entire team.

Ideal Participants:

Managers who want to improve team results and achieve higher performance from their people.

Key Benefits You Will Gain:

• Strengthen your coaching capabilities and skills
• Prevent recurrence of performance issues through targeted coaching interventions
• Bridge the gap between your team members' current performance and your desired outcomes
• Challenge and support your highest performers to reach new levels of achievement and success
• Embed coaching practices naturally into your everyday management and team interactions

Core Topics Covered:

Understanding Managerial Coaching

• Evaluate your team to identify performance gaps between potential and current performance
• Examine expert definitions of business coaching and apply them to your own understanding
• Review research demonstrating the connection between coaching and measurable performance improvements

Essential Coaching Skills

• Master the art of asking thoughtful, open-ended questions that encourage reflection and insight
• Develop active listening skills through focused practice and feedback
• Learn to make critical language distinctions that improve coaching effectiveness through practical application

The AMA Coaching Interview Model

• Gain a thorough understanding of the two complementary components of this comprehensive model
• Study live demonstrations of how the model is applied in real coaching situations
• Practice all five steps of the AMA Coaching Model through interactive scenarios

Key Considerations for Coaching Success

• Reframe the concept of "coachability" by understanding and developing "receptivity to coaching" instead
• Examine your personal attitudes and beliefs to understand how they support or interfere with coaching effectiveness
• Evaluate your current management behaviors and commit to replacing coaching-opposed behaviors with coaching-supportive ones

Learning Objectives Summary

• Understand and apply the AMA Guide to Managerial Coaching to enhance both individual and team performance
• Make coaching an integral and natural part of your daily management responsibilities
• Reduce the frequency of repeated performance problems through strategic coaching
• Facilitate performance breakthroughs in your best performers by providing appropriate challenge and support
• Recognize and develop the unique talents and abilities within each team member