Thankfully we have 9 other More Business Classes for you to choose from. Check our top choices below or see all classes for more options.
Improving Communications See all classes by this school @ Virtual Classroom
Emotional Intelligence for Interpersonal Excellence is a 2-hour interactive virtual class that helps participants stay calm, respond professionally, and build stronger connections in challenging situations. Through practical tools and hands-on practice, attendees learn how to manage emotional reactions, use empathy effectively, and create more positive outcomes with customers and colleagues.
Computer Training Source, Inc. See all classes by this school @ Online Classroom
Develop the analytical skills and structured methodology needed to lead meaningful process improvement through this comprehensive Six Sigma training. Students earn a Green Belt certification that demonstrates a professional-level command of process analysis and quality management, backed by a 100% certification exam pass guarantee.
Oct 26th
6–10pm CT
Meets 10 Times
Santa Monica College See all classes by this school
Find out how to add to your income by running a profitable used car business from home. You'll learn to source vehicles at wholesale rates and resell at a healthy markup, plus receive a DMV certificate of completion.
Dec 7th
6–9pm PT
Meets 2 Times
American Management Association See all classes by this school
Develop the skills and strategies needed to deliver outstanding customer service in a competitive business landscape. This course covers techniques for building strong client relationships, increasing satisfaction, and handling difficult situations with professionalism and composure. An essential resource for anyone looking to create meaningful, lasting customer connections.
Oct 26th
9am–5pm ET
Meets 2 Times
Dec 10th
9am–5pm ET
Meets 2 Times
Improving Communications See all classes by this school @ Virtual Classroom
Boost sales with a UB4me, client-first approach that treats selling as a shared exchange of value and a way to serve customers. This class works on building strong relationships by asking the right questions, understanding their needs, and offering solutions that will fit. You will learn how to work with the right prospects, enabling you to run better sales conversations and close more business with confidence.
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Do you struggle with circular conversation in meetings that don't seem to go anywhere?
Are you anxious about what to do when conflict arises or someone dominates the conversation?
Do you feel like a used car salesman trying to get people to stay committed and motivated to group projects?
In this engaging course you will learn three simple, universally applicable approaches to help you confidently move any group from conflict or confusion to consensus and commitment.
Focused Conversation
A universal framework to generate meaningful, productive dialogue around any topic.
Consensus Workshop
Infuse a group with creative energy and bring diverse opinions and perspectives into an agreement everyone can own and support.
Action Planning
Quickly plan and prepare a group project for launch, and develop shared commitment to timelines, tasks, and success measures.
Immersive demonstrations, hands on practice, peer coaching, and real life application opportunities will ensure you leave with confidence to immediately put your new skills to use.
You’ll receive: step-by-step manual and resource guide + 1 hour of free expert coaching.
Course Applicable To:
Prerequisites
None
Continuing Ed Credits
13.5 NCHEC (CHES & MCHES)
14.5 AICP (APA)
14 PDU (CAPM)
This course is available for "remote" learning and will be available to anyone with access to an internet device with a microphone (this includes most models of computers, tablets). Classes will take place with a "Live" instructor at the date/times listed below.
Upon registration, the instructor will send along additional information about how to log-on and participate in the class.
Cancellation/Transfer Policy:
In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.
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Institute of Cultural Affairs (ICA) promotes a just and sustainable world through empowering cultural dimensions of the social process. Its programs focus on systemic change and social transformation through the development of resilient communities, organizations, and individuals. ICA began in the 1960s...
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