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Communicating to Resolve Conflict

  • All levels
  • 18 and older
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  • Instructor-Led Virtual Classroom
  • 2 hours

Start Dates (0) $295/person

No upcoming dates are currently available.

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Class Description

Description

Uncertainty and stress affect people in different ways. Well-intended comments and opinions can be misinterpreted, turning every day conversations into unproductive arguments – and misunderstandings become even more likely when we’re working remotely.

Overview

While you can’t avoid all work conflicts, you can change the way you handle these interactions. Exec-Comm’s Communicating to Resolve Conflict instructor-led virtual workshop will give you practical techniques and a framework to address conflicts more effectively, manage difficult conversations well, and build better working relationships.

Benefits

  • Increase confidence and competence in communicating direct, constructive messages
  • Ask questions and listen for key insights to open the lines of communication
  • Use a collaborative problem-solving framework to resolve disagreements
  • Handle hostile or emotional confrontations more effectively
  • Develop more productive work relationships with your colleagues

Interactive Learning

You acquire skills through instructor briefings, discussion, and group exercises. A typical half-hour includes 10 minutes of instructor briefing and 20 minutes of practice and skill building.

Remote Learning

This course is available for "remote" learning and will be available to anyone with access to an internet device with a microphone (this includes most models of computers, tablets). Classes will take place with a "Live" instructor at the date/times listed below.

Upon registration, the instructor will send along additional information about how to log-on and participate in the class.

Refund Policy

Cancellation & Rescheduling Policy:

  • 16-30 days prior to program date - 20% fee charged
  • 8-15 days prior to program date - 50% fee charged
  • 0-7 days prior to program date - 100% fee charged

If you can't attend a public program you may send someone in your place at no additional charge.

Reviews of Classes at Exec-Comm (81)

(4.8-star rating across 81 reviews)

This class: 5.0 out of 5 from 2 reviews

  • Communicating to Resolve Conflict

    The interaction was most helpful to me. The instructor did a great job at keeping us engaged. Not once was I bored or felt like this was something forced; something that usually happens with these types of sessions.
  • Communicating to Resolve Conflict

    Role playing was great, loved the opportunity to learn about ways to better communicate. Personally enjoyed the conflict handling and discussion.
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Exec-Comm

Exec-Comm LLC offers a wide range of communication skills workshops to help individuals improve their effectiveness to communicate clearly. They work with all levels within an organization and have a client list that includes major companies in various sectors.

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