Management Skills for New Managers

Highly successful managers understand how to accomplish organizational objectives and deliver results. Discover the management principles and practices that will differentiate you in your career. Using extensive guided scenario-based practice, individual assessments, and comprehensive skills development activities, you will investigate motivation and engagement, effective delegation, one-on-one coaching, interpersonal dialogue, performance management systems, and leadership approaches.

Enroll in this seminar to address skill gaps and raise your team's performance to higher levels of effectiveness. This investment in development will enhance your career trajectory and success. Develop the knowledge, insights and practical capabilities you need to become an effective and accomplished manager. When you return to your organization, you will bring proven strategies and methods for building high-performing teams and achieving results through people.

Program Content and Key Topics:

Your Leadership and Management Role

• Identifying the core qualities and competencies needed for effective management
• Describing the primary responsibilities and functions managers perform
• Examining the organizational context and challenges facing new managers in today's environment

Implementing Continuous Performance Management

• Establishing the purpose and objectives of performance management
• Describing the performance management process and common challenges
• Applying the skills necessary for effective performance management
• Conducting a personal assessment of your performance management strengths and gaps

SLII: The Art and Science of Influencing Others

• Practicing frequent and meaningful conversations with your direct reports
• Growing your flexibility and ability to adapt leadership approaches for diverse team members
• Selecting leadership styles strategically to accelerate progress toward team member and organizational goals

Coaching Skills for Performance Improvement

• Recognizing the importance and value of coaching as a leadership tool
• Developing micro-skills and techniques of coaching effectiveness
• Addressing and correcting problem performance behavior thoughtfully and respectfully
• Using structured conversation models to guide coaching discussions
• Learning to distinguish between coaching approaches and disciplinary actions

Establishing a Motivating Work Environment

• Understanding the manager's role in creating conditions for employee motivation
• Learning the fundamental elements of how motivation develops
• Implementing management practices that establish a highly motivating work environment

Effective Delegation for Growth

• Recognizing different delegation approaches and techniques
• Evaluating your current delegation practices and identifying barriers
• Determining what tasks can be delegated and what must remain with the manager
• Describing the key stages and steps of effective delegation
• Practicing delegation conversations

RESOURCES PROVIDED:

• Personal assessment tools for evaluating your strengths and development areas in performance management, technology literacy, coaching abilities, diversity and inclusion perspectives, delegation capabilities and global business awareness
• Structured process models for coaching difficult performance situations and conducting effective delegation discussions
• A guided reflection tool on business ethics and integrity
• Templates and tools for having performance conversations and discussing performance alignment
• AMA digital resources addressing motivation, delegation, and related topics
• Worksheet for assessing your effectiveness in creating a motivating work environment

Key Benefits and Outcomes:

• Develop greater confidence and self-assurance in your management capabilities
• Develop and strengthen your ability to manage both in-office and remote team members
• Respond to change with greater agility and decision-making clarity
• Adapt your leadership style to match each individual's development level and needs
• Expand your capability to lead and inspire diverse team members
• Build a team environment that encourages motivation and team cohesion
• Communicate a clear vision and strategic direction for your team
• Provide your team members with the resources and tools they need to succeed
• Coach team members through challenges; help them overcome obstacles and barriers

Recommended Participants:

This program is designed for managers who have served in a management role for one to three years and who are interested in strengthening and deepening their management capabilities and effectiveness.