Toddler: Art Adventure

Cancellation + Rescheduling Policy for In-Person Classes:

• All requests to reschedule your class must be received via email at least 48 hours prior to the start date of your enrolled class so we can release the spot to another student. If notification by email is not received within 48 hours, you will be charged for your session regardless of your non-attendance.
• Keep in mind rescheduling is not guaranteed and is subject to availability in our other classes. All rescheduling is at the discretion of Creatively WILD Art Studio.
• Rescheduling requests made verbally to an instructor, or by last-minute phone call or text to any member of our staff, will not be deemed valid notifications of cancellations or requests for rescheduling & are not eligible for any rescheduling, credits, or refunds.
• If rescheduling is offered, it must be within your current enrollment period. Rescheduling does not carry over into new semesters. We do not lengthen sessions by adding extra classes to the end of the semester as they interrupt our curriculums and class calendar. Please do not email us after your class course is over and ask to be in the new semester.
• Additional Fees apply:
• There is a $25 Fee to make any changes to an existing registration.
• In the circumstance that you are cancelling your full enrollment, you must give us at least one week’s notice via email. There is a $75 fee on all full class course cancellations.

Please note:

• During the ongoing crisis, if an in-person class or any live activity or program is canceled before or during the course due to current situations beyond our control, for example: more severe restrictions by the government + further lockdowns and/or where it is not possible for Creatively wild to continue to offer live programming, classes will continue as usual but will be offered ONLINE until after restrictions are lifted. Anyone who is registered in a class will be issued a Zoom Link to join.  
• CWAS will not be issuing any credits. If you do not wish to attend an online program, we will offer the option to transfer your current enrollment over to a friend, this will not be in the form of a direct enrollment into the current online program.
• If the class you are signed up for is cheaper online, the balance will be used toward admin processing. No balance refunds will be offered. 

Cancellation + Rescheduling Policy for Online Classes:

• Creatively Wild Art Studio is not in a position to offer any makeups or rescheduling in our Zoom classes. Our instructors are professional and booked in advance and cannot be canceled last minute.
• If you don’t show up for an online class, please do not email us looking for rescheduling, refunds or credits as we will not be able to accommodate your request.
• Additional Fees apply. In the circumstance that you are canceling your full enrollment in an Online course, you must give us at least one week’s notice via email. You will be issued credit with an admin processing fee of $75 per enrollment/per person.

Cancellation + Rescheduling Policy for Camps:

• All requests to reschedule your camp enrollment must be received via email at least one week prior to the camp start date so we can release the spot to another student and do our best to reschedule you into another date.
• Keep in mind rescheduling is not guaranteed and is at the discretion of Creatively WILD Art Studio. It is based entirely on availability on upcoming camp dates.
• Rescheduling requests made verbally to an instructor, or by last-minute phone call or text to any member of our staff, will not be deemed valid notifications of cancellations or requests for rescheduling & are not eligible for any rescheduling, credits, or refunds. You must email your request at least one week in advance. 
• If rescheduling is offered, it must be within your current camp season. Rescheduling does not carry over into new semesters. For example: Holiday Camp in Winter cannot be offered/rescheduled into Summer Camps. Please do not email us after your camp season is over and ask to be in the new semester.
• Additional Fees apply:
• If we are able to reschedule you to a different camp week, please note there is a $75 rescheduling fee.
• If you signed up for a Single Day Camp and requested at least 48 hours in advance to make a change to your booking, please note there is a rescheduling fee of $75 per DAY.
• If you decide to pull out of your enrolled camp, you must give us at least one week’s notice via email otherwise you will NOT be entitled to any rescheduling or credit. Please note there is a $75 fee on all full class course cancellations.
• If you miss your enrolled camp date due to any reason and did not notify us in advance, you are marked as a no-show & are not entitled to any rescheduling, credit or refunds.
• If a camp is canceled due to situations beyond our control, for example, severe restrictions by the government or further lockdowns, CWAS will not be issuing any refunds for any bookings, instead, you will be offered the option of transferring your camp to an ONLINE activity. 

Refunds:

• After registration, class tuition is non-refundable and non transferable. No refunds will be issued after enrollment and payment.
• We do not offer refunds on single-day class or camp enrollments.
• We are not responsible for issuing refunds or rescheduling for any missed classes. If you do not show up for your enrolled class or camp you will not be entitled to any rescheduling, credit or refund. 
• Requesting to reschedule your enrollment before course start time or during will incur an admin fee of $75 for full class course or camp package.
• In the case that you have signed up for a full class course, after your first class, if you are dissatisfied with the quality of the program or feel it is not right for you, we will do our best to reschedule you into another class that is more suitable for your goals. If that is not suitable we will also offer the option to gift you the remaining credit in the form of a Gift Certificate to a friend who might enjoy the creative experience instead. Please note, the $75 admin processing fee is deducted as well as any classes already taken from the total fee paid.

Credits:

• If you want to pull out of your class and request credit instead of any rescheduling option, credit will be issued that is valid for 6 months from the date of your original enrollment. It will be null and void after that time.
• Requests to pull out of your enrolled class and turn your enrollment into credit must be received via email 48 hours prior to the class start date. If you do not notify us within that time period, you will not be eligible to any class credit or rescheduling opportunities.
• The value of the credit will be for the balance of any remaining sessions (if any) with an additional deduction of a $75 registration fee.

Class Course Cancellations by Creatively Wild:

• Although class course cancellations at Creatively Wild Art Studio are extremely rare, we reserve the right to cancel classes and make every effort to notify students in advance of these changes. 
• If enrollment goals are not met for the course CWAS reserves the right to cancel a session up to 48 hours prior to the class. We will notify you via email to reschedule the class to an alternative upcoming date or give you the option to transfer into another class, or we can offer you a class credit which can be used within a six-month period.
• On occasion, a course start date may be pushed back if enrollment goals are not met. In this instance, you will receive a credit for the price of the class that did not take place. 
• In the event of a total class cancellation due to unforeseen circumstances, and if a student is unable to switch into another class offering, a full refund will be granted.  
• In the event of severe weather conditions, Creatively Wild Art Studio will follow the NYC public school closing, and classes will be rescheduled at the discretion of our Director.